Making social media work for you"Half the money I spend on advertising is wasted; the trouble is I don't know which half." John Wanamaker, 1838-1922 What is social media and how does it work for business?Let's start with the term 'social media' itself. It can feel a bit misleading, because we're used to 'media' meaning one-way lines of communication – like hearing a message delivered over a loudhailer which can't hear us back. But now, everyone can answer; and this changes how the message needs to be sent. It needs to acknowledge a target audience as a collection of individuals, and speak to them as an individual in turn. |


























