Social Media Training
Social media has grown into a multi-faceted medium with numerous platforms that each require different approaches and strategies. Reaching out to your audience on Twitter or Facebook is a radically different proposition to capturing Reddit traffic, or generating a buzz on YouTube. Similarly dealing with crisis and responding to customer complaints. Sadly not all engagement is positive, and it is important for companies to understand how to neutralize crisis and move to a positive online outcome.
That’s why so many brands and businesses attempt social media and fail to make an impact – leaving a trail of forgotten Facebook pages in their wake. Even worse, many brands do themselves severe damage by mishandling their social media campaigns. All it takes is for one of your employees to send out badly worded tweet and within minutes the situation can spiral completely out of control. The internet does not forget.
At My Social Agency we take social media marketing seriously; if you want your company to be social media literate we can help. We offer bespoke social media training courses to businesses of all sizes and we cover all social platforms, from Twitter to Pinterest. We can offer social media training courses on several different levels, whatever suits you best. From online Skype conferencing to your place or ours, we are flexible to fit with your schedule.
What our social media training courses offer:
How to set-up and maintain social media accounts
The difference between different platforms and how to approach them
Bespoke training courses for individual or multiple social platforms
How social media affects SEO and web traffic
How to communicate with customers via social media
The latest techniques for increasing your social media presence
How to execute crisis management via social media